Case Study · Telemedicine × Statutory Insurance
Probatix × TeleClinic × Mobil Krankenkasse

At-home PSA screening: how TeleClinic and Mobil Krankenkasse rethought early detection

A novel early-detection offering: the at-home PSA blood test — paid for by the health insurer, with physician video follow-up.

100% cost coverage by the insurer 8 screening programmes, 5 health insurers Physician video follow-up 24/7
Starting point

Early detection doesn’t fail for lack of programmes — it fails at the hurdle of the doctor’s visit

Screening programmes exist – they are taken up far too rarely. For many insured people, the trip to the practice is the decisive threshold. Telemedicine and home sampling lower that threshold dramatically: the test comes to your home, and the medical consultation happens via video.

When the programme launched, an at-home PSA blood test funded by a health insurer was uncharted territory in Germany — a groundbreaking step for digital early detection. For an offering like this to hold up, statutory-insurance-grade processing, accredited lab analytics and physician-led result communication have to interlock seamlessly. That stack is exactly what Probatix provides: kits, logistics, the lab connection to ZOTZ|KLIMAS (MVZ Düsseldorf) and structured results for the telemedicine follow-up.

Everything from a single source

What Probatix delivers for the screening programmes

Six building blocks, one contract, one infrastructure — invisible behind the partner brand.

The experience

How it works for insured members

Four steps, as TeleClinic describes them on the programme page — fully digital, without a practice visit.

01

Order the screening

Answer a few questions – the test kit arrives at home by post. For Mobil Krankenkasse members aged 45+, every 5 years, fully paid for by the insurer.

02

Sample collection at home

Collect the sample at home and send it back in the pre-paid envelope – no doctor’s appointment, no waiting room.

03

Retrieve the test result digitally

The analysis runs in the ISO 15189-accredited laboratory ZOTZ|KLIMAS (MVZ Düsseldorf); the result is made available digitally.

04

Physician follow-up via video

Online follow-up consultation with experienced physicians – available around the clock, directly via TeleClinic.

Scaling

From one programme to a screening family

What began as one programme is now a screening family — new insurers and new tests launch on the same infrastructure in weeks, not quarters. All programmes at teleclinic.com/screening are processed via Probatix.

PSA screening

Mobil Krankenkasse (45+) · BKK Linde (35+)

Sample type: Capillary blood

Colorectal cancer screening (iFOBT)

Mobil Krankenkasse · Debeka BKK · energie-BKK · BKK Linde · vivida BKK

Sample type: Stool sample

HPV self-test

Mobil Krankenkasse (25+)

Sample type: Swab
TeleClinic Mobil Krankenkasse Debeka BKK energie-BKK BKK Linde ZOTZ|KLIMAS
Trust

Why this only works with the right partner

An insurance-covered benefit forgives no shortcuts. Early detection via home test needs infrastructure that can do four things at once:

01

Medical reliability

Analysis in the ISO 15189-accredited laboratory ZOTZ|KLIMAS with validated pre-analytics – for capillary blood, stool samples and swabs.

02

Security & data protection

Statutory-insurance-grade, GDPR-compliant processing with data hosted in the EU – with no data sharing with third parties.

03

Transparency

Clear reports, medical interpretation via video and traceable processes from kit dispatch to result.

04

Speed

The infrastructure is ready: a programme can go live in two weeks – new insurers and tests launch on the same foundation.

Your early-detection programme is two weeks away.

Health insurers and telemedicine providers are claiming their diagnostics categories right now — whoever launches first defines the standard everyone else has to explain. The infrastructure is ready.